Frequently asked questions

How do I know if my order is confirmed?

Our team will review your orders and let you know the final amount payable via the email address you provided us with. Once payment is made afterwards, we will send you a confirmation email.
What are your payment methods?

For online orders, our current payment methods available are: - Paynow - Paylah - Bank transfers Please bear with us while we are still exploring the possibility of having other payment methods :)
What if I have an urgent order request?

For any urgent order request, please WhatsApp us at +65 9737 8627 and the team will try our best to make the necessary arrangements.
Do you offer same day delivery?

Yes, we do! However, same-day deliveries are still subjected to the flowers available. Please kindly place your orders by 12pm for the team to make the necessary arrangements on our end.
How can I track my order?

Unfortunately, we do not have an auto tracking system. However, the team will provide you delivery details through WhatsApp: First update- before the delivery team leaves for your location Second update (if no recipient is present)- once we delivered the item.